• Knowledge of referral resources for identified barriers
• Skills determining others needs/barriers
• Ethics and Law for Workforce Professionals
• Equal Employment Opportunity policies
• Identifying special need (disabilities, etc)

Welcome Function

• Determination of employment goal
• Interpreting Test Results
• Facilitating BEP development
• Skills in utilizing problem solving process

• Test Selection
• Test Administration

• Knowledge of resources to identify job tasks and wages
• Skills in utilizing customer information to identify skill needs

• Facilitating career decision making
• Skills in accessing for skill needs
• Knowledge of products available
• Skills in determining job readiness
• Knowledge of WIA Title I Programs

• Skills in developing EEP
• Skills in case management
• Skills in delivering products
• Knowledge of Oklahoma Job Link (OJL)

• Skills in instructing Customers in using OJL
• Skills in selecting products for skill development
• Knowledge of Enhanced Employment Plan (EEP)
• Skills in determining readiness of Job Getting Function
• Skills in test selection, administration and interpreting

• Knowledge of Basic Employment Plan
• Knowledge of job search methods
• Knowledge of Oklahoma Job Link (OJL)
• Skills in determining intensive skill need
• Skills in delivering products

• Understanding customer status
• Determine skill needs

• Knowledge of labor market
• Knowledge of demand occupations
• Knowledge of occupational information

• Knowledge of Enhanced Employment Plan
• Skills in selecting products to match needs
• Skills in instructing customers in using OJL
• Skills in selecting appropriate job search methods
• Knowledge of resources to expand employment goals
• Skills in identifying the problems of unsuccessful job seekers